This award is based on what patients share about their care, like timely visits and clear, supportive communication. It also points to a care option many people use when they need same-day care.
When to consider walk-in care
Walk-in clinics are often used for:
- Cold, flu, or sore throat
- Ear pain or sinus symptoms
- Minor injuries like small cuts or sprains
- Rashes or common infections
These clinics can help when you need care soon, but it’s not an emergency.
What to expect
Optum walk-in clinics support same-day care:
- No appointment needed (but you can still schedule)
- Care for minor illnesses and injuries
- Next steps if you need more care
Care teams explain things clearly so you know what to do next.
Planning ahead can help
You can check wait times and save your spot before you arrive.
Visit our wait times page to view walk-in clinic availability.